Managed Services
24/7 multi-vendor network operations, automation, preventive & corrective maintenance, and power & energy management — end to end.
Explore Managed Services →PT Triple eGlobal Transformasi
Transforming ICT operations today for the networks of tomorrow
Triple-E is Indonesia's ICT managed services partner for reliable, future-ready network operations, integration, and consultancy — trusted by Indonesia's top communication service providers.
Nationwide reach
35,000+
mobile operators' BTS & power sites across Indonesia
850+
VSAT satellite network sites managed across Indonesia
180+
ICT professionals working remotely nationwide
1,100+
subcontractors coordinated nationwide
What we do
Three pillars, one accountable partner
We manage mobile cellular, transport & access, and mobile & fixed core networks, plus the IT infrastructure behind data centers and AI.
Core Networks
Packet core & DPI solution management, traffic and QoE optimization, rollout, data migration, and network assessment.
Explore Core Networks →Digital Transformation
Strategic advisory, cloud & data center solutions, service orchestration, intelligent workspaces, and AI & advanced analytics.
Explore Digital Transformation →AI, Automation & One Integrated Platform
How we run field operations and a remote workforce — on one in-house platform
Our field teams and NOC engineers are spread across Indonesia — many working remotely, on-site, or from regional homebases. We manage that distributed workforce the same way we manage networks: with AI-assisted scoring, automated workflows, and one integrated in-house platform, not a client's software, not a vendor's, and not a spreadsheet.
Field Execution & Assets
Field Operations Management
Fuel (BBM) monitoring and refills, trouble tickets from dispatch to closure, spare-part tracking, and power-backup analytics — so every site visit is planned, tracked and accountable.
- Fuel (BBM) Governance
- Spare-Part Tracking
- Power-Backup Analytics
Performance Management
Digital Ops Platform
Site and field-team performance scored in real time — MTTR, SLA and quality trends in one view — and every score explained with the evidence behind it, so teams know exactly what to improve. Not a black-box rating.
- AI-Scored Performance
- Real-Time Dashboards
- Evidence-Based Coaching
Remote Workforce Management
People Ops Platform
Attendance, leave, expense claims, company procedures and onboarding — all online and self-service, so every employee is fully equipped to work remotely, from any site or city.
- Online Attendance
- Leave & Expense Claims
- Digital Onboarding
Online Learning
Competence Development
A 3,000+ course online training catalog, self-service class booking and completion tracking — and next, matching skills to open project roles.
- 3,000+ Online Courses
- Self-Service Booking
- Completion Tracking
Technology & delivery partners
Backed by the vendors and operators that run Indonesia's networks
See it in action
A closer look at how we keep networks running
Certified
Held to international standards
Our quality, information security and occupational health & safety management systems are independently certified by BSI.
“Pelayanan yang diberikan Triple-E sudah sangat baik dan responsif. Semoga kualitas layanan ini dapat terus dipertahankan dan semakin ditingkatkan ke depannya.”
“The service provided by Triple-E has been very good and responsive. We hope this quality of service can continue to be maintained and further improved going forward.”
Let's talk about your network
One conversation with our team, no obligation.